TERMS & CONDITIONS

DRTY BRAND - TERMS & CONDITIONS

 

RETURN POLICY

ALL SALES ARE FINAL.

drty does not offer returns, refunds, or exchanges unless you receive a defective product or an incorrect item, in which case please contact our customer service team via our contacts page within 7 days of receiving your order. We will review your claim and offer a solution on a case-by-case basis.

Due to the nature of our products and limited releases, drty reserves the right to refuse replacement if the item is no longer available.

 

CANCELLATION POLICY

Once an order has been placed on drty brand’s website, it cannot be canceled, modified, or adjusted in any way. This includes changes to product selections, shipping addresses, or payment methods. All sales are final, and we are unable to accommodate any requests for order cancellations after the transaction has been completed.

Customers are responsible for ensuring that all order details, including item selections, sizing and shipping information, are accurate before finalizing their purchase. drty is not responsible for any errors made by the customer during the checkout process.

In the rare event that an order cannot be fulfilled due to stock availability or other unforeseen issues, drty reserves the right to cancel the order. In such cases, customers will be notified via email, and a full refund will be issued to the original payment method.

 

SHIPPING POLICY

Drty Brand processes and ships orders within 2-7 business days of purchase. This excludes limited edition drops and pre-sale items. Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that during peak times, processing times may be extended due to increased order volumes.

Shipping fees are calculated at checkout and vary depending on the destination and the shipping method selected. Drty Brand offers both standard and expedited shipping options based on your location. All shipping fees are non-refundable, and customers are responsible for any customs fees, taxes, or duties that may apply to international orders.

Once an order has been placed, it cannot be canceled or modified. Drty Brand is not responsible for lost, stolen, or delayed packages due to issues with the shipping carrier. If you encounter any problems related to shipping, please contact the carrier directly using the tracking information provided.

 

SALES TAX POLICY

drty brand charges sales tax on orders shipped to locations where sales tax is required by law. The applicable tax rate is based on the shipping address provided at checkout. Sales tax will be calculated and added to your total purchase amount, including any shipping fees, at the time of payment.

For international orders, drty brand is not responsible for any additional taxes, duties, or fees imposed by the destination country. These charges are the responsibility of the customer and will be collected by the carrier or local customs authorities upon delivery. We recommend checking with your local customs office for more information on possible taxes and fees before placing your order.

Please note that sales tax rates and regulations are subject to change, and drty will apply the most current rates at the time of your order. If you have any questions regarding sales tax on your purchase, please contact our customer service team for assistance.

 

TRADEMARK & COPYRIGHT POLICY

All logos, designs, brand names, and other marks associated with Drty Brand are the exclusive property of Drty Brand. These trademarks are protected by intellectual property laws and may not be used, copied, or reproduced without prior written consent from Drty Brand.

Unauthorized use of any Drty Brand trademark, logo, or design in connection with the sale of goods, promotional materials, or for any other commercial purpose is strictly prohibited. Such actions may result in legal consequences, including but not limited to cease-and-desist orders, financial damages, and legal fees.

Drty Brand reserves the right to take appropriate legal action to protect its intellectual property and ensure that its brand integrity is maintained. If you have any questions or require permission to use any of Drty Brand's trademarks, please contact us directly for further assistance.

 

PRIVACY POLICY

At Drty Brand, we respect and protect the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, www.drtybrand.com, and make purchases through our Shopify-hosted platform.

1. Information Collection

When you visit or make a purchase from Drty Brand, we collect certain information about you, including your name, billing and shipping addresses, email address, phone number, and payment information (such as credit card details). Shopify also collects data related to your browsing behavior, device information (IP address, browser type), and cookies that are used to enhance your shopping experience.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • Processing Orders: To fulfill your purchase, send order confirmations, and provide shipping updates.
  • Communication: To respond to customer inquiries, send marketing communications (with your consent), and provide notifications about new products or promotions.
  • Improvement of Services: To analyze and improve our website, services, and customer experience.
  • Legal Compliance: To comply with legal obligations, including tax reporting and fraud prevention.

3. Shopify's Role

Since Drty Brand operates through Shopify, your data is processed and stored securely on Shopify's platform. Shopify implements industry-standard security measures, such as encryption and firewalls, to protect your personal data. Shopify also complies with all applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.

For more details on how Shopify handles your data, please refer to Shopify's Privacy Policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers (such as shipping companies, payment processors, and Shopify) solely to fulfill orders and provide services to you. We may also share your data to comply with legal requirements or to protect the rights, property, or safety of Drty Brand, our customers, or others.

5. Data Security

Drty Brand takes the security of your personal data seriously. We work closely with Shopify to ensure that your data is stored securely and protected from unauthorized access. All payment information is encrypted and processed through secure payment gateways to prevent fraud and misuse.

6. Your Rights

Depending on your location, you may have certain rights concerning your personal data, such as the right to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us at [contact@drtybrand.com].

7. Updates to This Policy

Drty Brand reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately upon publication.

 

 

 

- SUMMARY OF INFORMATION

 

  • ALL SALES ARE FINAL.
  • Drty does not offer returns, exchanges, or refunds unless the item is defective or incorrect.

 

  • Cancellations:
    • Once an order has been placed, it cannot be canceled, modified, or adjusted in any way.
    • Customers are responsible for ensuring that all order details are accurate before finalizing their purchase.

 

  • Defective Merchandise:
    • If you receive a defective or incorrect item, please contact drty within 7 days of receipt via our contact page.
    • Claims will be reviewed on a case-by-case basis, and replacements may not be available for limited edition items.

 

  • Shipping Costs:
    • Customers are responsible for all shipping fees, including any customs fees, taxes, or duties for international orders.

 

  • Sales Tax:
    • Sales tax will be charged based on the shipping address, where applicable.

 

  • Privacy:
    • Drty Brand respects customer privacy and adheres to data protection laws. Personal data is collected and processed securely through Shopify.

 

 

For further assistance or inquiries regarding your order, please contact drty brand via our contact page.